Returns & Exchanges
At Dime, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unworn and unwashed items. Items must be returned in their original packaging with all tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your return package.
Drop Off Package
Hand off your package at any authorized carrier drop-off location or schedule a pickup at your convenience.
Receive Your Refund
After our warehouse team inspects your returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing